swg80's Privacy Policy

swg80 is a safe and reliable online gaming platform in Bangladesh. We take the privacy of our users very seriously. This Privacy Policy explains how swg80 collects, uses, stores, and protects your personal information.

By creating an account on swg80.cam or using our services, you agree to the terms of this Privacy Policy. Please read this policy carefully. If anything is unclear, contact our support team.

What information we collect

We collect various types of personal information for the purpose of registration and service delivery on swg80. Details are provided below.

a. Information provided at registration

When you open an account on swg80, we collect the following information:

• Full name and date of birth (for age verification)
• Email address
• Password (stored in encrypted form)
• Mobile number
• Residential address
• National ID card or passport details (for identity verification)

b. Transaction-related information

To ensure the security of your financial transactions, we collect:

• Deposit and withdrawal amounts and dates
• Payment method details (bKash, Nagad, Rocket, Upay, bank account)
• Transaction IDs and reference numbers
• Bonus and promotion related information

c. Technical information

When you visit our website, the following is collected automatically:

• IP address
• Device type, operating system, and browser information
• Session data and login activity
• Cookies and local storage data
• Time spent on the site and pages visited

How we use your information

swg80 uses collected personal information only for legitimate and necessary purposes. The main purposes for which we use your information are listed below:

Account management and identity verification

We use your name, date of birth, and ID details to confirm your identity and keep your account secure. This is an important part of our responsible gaming policy.

Transaction processing

Payment information is used to process your deposit and withdrawal requests quickly and securely. All payments on swg80 are processed within 1 hour.

Customer service

Our 24/7 Bengali live chat support team uses your information to resolve your complaints, questions, or issues quickly.

Promotions and bonus offers

Your information is used to send you relevant offers, bonuses, and promotional content based on your gaming preferences and activity. You can opt out of such communications at any time.

Fraud prevention and security

We monitor activity to prevent suspicious transactions, money laundering, and fraud. This is done in the interest of all users.

Platform improvement

Analytical data is used to improve the quality of our services and add new features. Our goal is to give users a better experience.

Sharing information with third parties

swg80 never sells or rents your personal information to any third party. However, limited information sharing may be necessary in certain situations:

Payment processors

To complete transactions, we share the necessary financial information with payment processors such as bKash, Nagad, Rocket, and Upay. This information is used only for processing transactions.

Game providers

With game providers such as Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, and others, we share only the minimum information necessary to operate games.

Legal obligations

Information may need to be disclosed to comply with court orders, regulatory authority directives, or applicable laws. In such cases, we provide only the information that is legally required.

Fraud prevention agencies

Information may be shared as needed with agencies that specialize in preventing fraud and money laundering, which is done for the safety of all users.

Cookies and tracking technologies

swg80 uses several technologies that improve your browsing experience and keep our platform running effectively.

What cookies are and why they are used

Cookies are small text files stored in your browser. They maintain your login session, remember your language preference, and help ensure security.

Types of cookies

• Essential cookies: Required for the core functions of the platform — login sessions, security tokens, and so on.
• Functional cookies: Remember your preferences such as language settings and game settings.
• Analytical cookies: Monitor site usage and help improve performance.

Managing cookies

You can manage cookies through your browser settings. However, disabling essential cookies may affect some functions of the platform.

Data storage and security measures

Protecting your personal information is our highest priority. swg80 uses industry-standard security technology to keep your data safe.

Encryption technology

Our entire platform is secured by SSL (Secure Socket Layer) encryption. All data transmitted between you and our servers travels in encrypted form, making it impossible for third parties to read.

Data retention period

We retain information for as long as your account is active and for the additional period required to meet legal obligations. After your account is closed, information is securely deleted once the legally required retention period has passed.

Security measures

• Password hashing and salting technology
• Two-Factor Authentication support
• Around-the-clock system monitoring
• Regular security audits
• IP-based unusual activity detection
• Encrypted backups of server data

Your privacy rights

As a swg80 user, you have the following rights over your own information:

Right to access information

You have the right to know what information we hold about you. You can view this information by logging into your account or by contacting us.

Right to correct information

If any of the information we hold about you is incorrect, you can request a correction. This can be done through account settings or via our support team.

Right to delete information

You can request that your account and associated information be deleted. However, due to legal and regulatory obligations, we are legally required to retain certain information for a specified period.

Right to opt out of marketing communications

If you do not wish to receive promotional emails or offers, you can request to turn off this option through account settings or via our support team.

Right to lodge a complaint

If you have any concerns about how your information is used, contact us directly. We take all complaints seriously and work to resolve them quickly.

Protection of minors' information

swg80 strictly follows a 21+ age policy. Our platform is for users aged 21 and above only. We never knowingly collect any personal information from minors.

Age verification is mandatory during the registration process. If we are informed that a minor is using our services, that account will be closed immediately and all collected information will be deleted.

Special protection of payment information

Financial information is highly sensitive. swg80 takes special steps to protect payment information.

Payment data processing

Your bKash, Nagad, Rocket, and Upay information is processed directly through the respective payment provider's encrypted connection. We never store your full payment PIN or password.

Minimum transaction limits

The minimum deposit amount on swg80 is ৳300 (for all payment methods). The minimum withdrawal amount is ৳800. All withdrawals are generally processed within 1 hour.

Suspicious transactions

If any unusual or suspicious transaction is detected, we immediately review the account and notify you. This is done for your financial security.

Changes to the Privacy Policy

swg80 reserves the right to change or update this privacy policy as needed. The policy may be revised when the scope of services expands, new technologies are adopted, or legal changes occur.

Notification of Changes

If any significant changes are made to the privacy policy, we will notify you in the following ways:

• Sending a notification to your registered email
• Displaying a special notice on the website
• Changing the "Last Updated" date at the top of this page

Continued use of the platform after changes have been made will be considered as your consent to the new policy.